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FAQ/DRIVERS/RMA
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Need to redownload your files? Search for your product on our download page

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Submit your RMA inquiry online for Shuttle products.

COMPATABILITY LIST
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Contact

Tech Support

Warranty Policies

Please select a warranty page for the appropriate policy, identify the policy and locate the warranty section or page, read it carefully for coverage and limitations, or contact tech support for further assistance if needed.

Sustainability Goals

Sustainability Goals

As a member of the global community, Shuttle is dedicated to protecting the environment by improving energy consumption, controlling chemical substances, and aligning with global sustainable development goals. Our key initiatives include:

  1. Waste Electrical and Electronic Equipment (WEEE) Policy
    Implementing a robust WEEE policy to manage and reduce electronic waste.

  2. Green Product Management System (GPMS)
    Developing a GPMS to monitor and control supplier material composition. This ensures compliance with RoHS 2011/65/EU and Directive (EU) 2015/863, which prohibit hazardous substances in products.

  3. Energy Efficiency
    Reducing energy consumption by adhering to the EU Energy-related Products Directive (ErP) 2009/125/EC.

  4. EU REACH Compliance
    Complying with EU REACH regulations by notifying suppliers of any Substances of Very High Concern (SVHC) in our products and providing safe usage instructions.

  5. Conflict Minerals Policy
    Shuttle is committed to ethical sourcing and, to the best of our knowledge, does not knowingly use conflict metals such as gold (Au), tantalum (Ta), tungsten (W), and tin (Sn) from conflict regions like the Democratic Republic of the Congo (DRC) and its neighboring countries.

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